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Privacy Statement

This Privacy Statement has been updated on January 30, 2020

Medicare Network Limited is committed to protecting the privacy of all individuals who entrust their personal data with us. As a company dedicated to protecting data, our collection and use of personal data is guided by our mission to prevent malware attacks and protect our customers' data.

This privacy notice applies to the personal data collected, processed, or stored by Medicare Network, and its partners (“Medicare Network”, “we”, “our” or “us”), when you visit this website.


If you are a resident in the European Economic Area, Medicare Network is the data controller of your personal data, except where products and services have been deployed within an organization, such as your workplace or business.

If you have any questions regarding this notice, see the Contact Us section later in this statement.


Why We Collect and Use Your Data

Medicare Network will only collect, use, or store your personal data when we have a fair and lawful purpose for such processing. We rely on several legal basis for the purposes described in this privacy notice, including:

  1. as necessary to provide a service requested by you, such as when you request a documentation or register to attend a webinar

  2. as necessary to fulfil or perform a contract we enter with you, or an organization you work for, such as when products and services process information about the computer they are installed upon

  3. where you have given your consent, which you may revoke at any time, to process your personal data for a specific purpose, such as subscribing to receive an email from us about our company’s products and services

  4. when we have a legal obligation, or the processing is in the public interest or in furtherance of a vital interest

  5. the processing is necessary to further our legitimate interests, which may include the improvement of products or services, securing our systems and to protect against fraud

We Collect Information from You for the Following Purposes:


​Service Delivery and Product Improvement
  1. Enable the trial, purchase and delivery of products and services

  2. Improve the performance and optimize the utilization of products and services

  3. Provide customer support, and respond to requests, questions and comments


Marketing, Events and Promotions
  1. Deliver information about products, services and promotions, including advertising

  2. Register you for webinars, events and conferences

  3. Improve the operation of this website and effectiveness of marketing campaigns

  4. Administer contests, promotions, surveys and focus groups


Improve Internal Operations
  1. Analyse your use of products and services to drive improvements

  2. Manage our sales and marketing activities, and measure corporate performance

Fraud Prevention, Security and Compliance
  1. Protect the security and integrity of products, services and data

  2. Prevent fraudulent transactions, protect intellectual property and other assets

  3. Meet our corporate reporting, compliance and fiduciary obligations

What We Collect and How We Use Your Data


When Visiting this Website

We automatically collect and aggregate information related to your use of this website. We use technologies, such as cookies, to enable functionality, measure performance, and provide relevant information when you visit or return to our sites. This information helps this website work correctly, provide information about products and services, and supports our efforts to understand our customers’ interests.


We collect the following types of information from you when you visit this website:

  1. Device and Browser Information - We collect information about the device and browser you use when visiting this website, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.

  2. Geolocation - We derive the approximate geographic location, such as country, based upon the IP address of the device used when visiting this website to analyze traffic and improve our site.

  3. Browsing Activity - We collect information about how you browse this website, including the address of referring website, the pages you visit, and the path you take through this website.

  4. Cookie and Related Technologies - We use technologies, such as cookies and related technologies, to collect information about the use of this website to determine the effectiveness of content or the email messages you’ve subscribed to.

  5. Social Media Features - This website allows you to share information on your social media platform of choice, such as Facebook, Google+, Twitter, and LinkedIn. These features are usually recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.

When Requesting Information or Registering for An Event

You may sign up to receive information about our company, products and services on this website. Based on your consent, we may send you electronic communications to keep you informed of changes to products and services.


Your personal data will be accessed by authorized Medicare Network personnel to deliver the requested information and market to you in compliance with this privacy notice. We may also provide your personal data to trusted third-party providers to help us deliver the information you requested, support event activities, or provide updates about Medicare Network products and services. Third-party providers are not permitted to use your information for any other purposes.


Data Collected When Requesting Information from Us

The personal data we collect to deliver the information you requested, or register you for an event, may include your name, title, company name, email address, country, phone number and recent web activity.


You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.


When Using Products and Services

Products analyse software and activity on a computer to determine if malware is present, provide information about the security of the computer and respond to potential security threats. You may configure the software to upload potentially malicious computer code to our servers for further analysis. The software collects limited personal data to perform these functions. The uploaded potentially malicious computer code is de-identified and maintained separately from information that may identify an individual. Some personal data may be transferred to Medicare Network to enable us to provide support and billing.


When providing professional services to our clients, Medicare Network may collect personal data from our clients, users of our clients' networks and systems, and individuals that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized Medicare Network personnel will access personal data and we may transfer personal data to trusted third-party providers to help us provide professional services to our clients.


Data Collected by Products and Services

As part of using products and services we collect information that is necessary to perform an analysis of potentially malicious software or activity detected by products, manage licenses, and communicate with customers. Your personal data is stored on Medicare Network’s cloud-based infrastructure.


Analysis of Potentially Malicious Software and Activity

When the product is configured by the user or customer, potentially malicious executable files and forensically relevant computer activity data may be collected for analysis. Data contained within the potentially malicious executable files is non-personal, and any attribution data is deleted or anonymized prior to analysis.

When Purchasing Consumer Products from Us

When purchasing consumer products from us and related offerings, we use PCI-DSS compliant services provided by trusted third-parties to process payments for your subscription. Medicare Network does not store or have access to your payment card information.


Information from Third-Parties

As part of our marketing activities, we may receive additional information about you from third-party service providers to supplement the information you provided directly to us, so we can provide more relevant information about our company, products and services to you. The information we receive is public information related to the organization or business you work for, such the size of your company, industry, and business mailing address.


Who We Share Your Data With

We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other Medicare Network entities located in the United States and worldwide for the purposes outlined in this privacy notice. We may provide access or transfer your personal data to authorized Medicare Network personnel, business partners and trusted third-party providers, including those who help us market, provide support, maintain or service products and services.

The personal data shared with Medicare Network entities may include: name, e-mail address and telephone number, company, title, work address, your recent interactions with our business applications, and event attendance. Medicare Network requires our partners and third-party providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and not using your personal data for other purposes unless you have provided consent.

We may disclose your personal data to government agencies and law enforcement officials when we believe it is necessary to respond to subpoenas, court orders, other legal process or as required by law and to prevent or take action regarding illegal activities, suspected fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated.

We may also provide access to, assign, or disclose your personal data, in connection with a corporate transaction, such as a merger, acquisition, or purchase all or a portion of our company assets.

How We Protect Your Data

We are committed to ensuring that your personal data is secure. We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure.

How Long We Store Your Data

We retain your personal data for the period necessary to fulfil the purposes for which it was collected, or for a reasonable period thereafter to comply with our legal obligations, and contractual and business operations requirements. With relation to personal data collected by products and services, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable product or service documentation. Non-personal data, such as samples of potentially malicious software or anonymized data, may be retained indefinitely for the purpose of improving the performance of products and services.

Our Use of Cookies and Other Tracking Technologies


How We Use Cookies and Other Tracking Technologies

​We use cookies, web beacons, pixel tags and other tracking technologies on this website to:.

  1. present information to you based on your expressed preference, such as desired language

  2. collect statistics regarding your website usage, such as time spent, pages viewed, and actions taken on this website

  3. allow us to measure and improve the effectiveness of our marketing activities

  4. provide you with messages that is more relevant to your interests, demographics or industry

  5. in some cases, to deliver advertising about products and services to you when you visit website owned by other third-parties

Please bear in mind that disabling cookies may reduce the functionality of this website.


Use of Analytics Services

Medicare Network uses services from trusted third-parties to collect and analyze data from users about their use of this website, products and services. We use this information to improve the quality and functionality of the services we provide, and to develop features that serve you and other users.


The types of information that we collect include the date and time a user accesses this website, products or services, the IP address the request came from, the features they use, and their frequency of use.


Use of Third-Party Cookies

Medicare Network and its partners, including ad networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are visiting this website, and other website, based on information we obtain from you, or from third-parties.


Managing Your Tracking Technologies Preferences

You can manage how your device handles cookies by adjusting its privacy and security settings, but it may limit your use of certain features on this website.

If you do not want to have this information used to serve targeted advertising, you may opt-out by visiting:


Please note that although you may opt out of targeted advertising, you will continue to see advertisements, however, these advertisements may not be as relevant to you as targeted advertisements.

Do Not Track

Currently, we do not alter our data collection and use practices in response to Do Not Track (DNT) signals.

Children’s Privacy

We do not knowingly collect any information from anyone under 13 years of age. If you become aware that your child has provided us with personal data, please Contact Us. If we become aware that a child under 13 has provided us with personal data, we will remove such information from our active systems.


Your Rights and Contacting Us

To the extent allowed by applicable law, you have the right to request details of the personal data we have about you, update inaccurate information, request your personal data be deleted, right to restrict processing of your personal data, right to data portability, and object to the collection or use of personal data we process based on our legitimate interests as a company. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please Contact Us by submitting a request.


If you live in the European Economic Area and are dissatisfied with our use of your personal data, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on


Contact Us

We value your feedback and if there are any questions regarding this notice, or our collection, and use of your data, you may Contact Us by submitting your request.


Changes to this Privacy Statement

We may modify or amend this privacy statement from time to time.


When we make changes to this privacy statement, we will amend last updated at the top of this page. The modified or amended privacy statement will apply from that date. We encourage you to review this statement periodically to remain informed about how we are protecting your information.

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